Digital Consulting for a Growth Mindset
Outcomes
Loyalty
Customer-centric solutions to optimize life-time value and retention through personalized experiences, predictive prioritization, and service excellence. Boost your customer satisfaction /NPS, repurchase, and automated support.
Acquisition
Our solutions help clients optimize their digital engagement and sales efforts. With advanced targeting, paid and organic tactics, CRM and user experience optimization. our clients realize increased conversion rates, market reach, and long-term revenue growth.
Insights
We empower organizations with actionable insights through robust assessments, data analytics, predictive modeling, and performance tracking. Clients achieve clarity on operational metrics, uncover opportunities, and make data-informed decisions to drive sustainable growth.
Innovation
Harness the creative capacity of your team through cutting-edge technologies like AI and machine learning. We act as a catalyst to accelerate productive experimentation, prototyping, market testing and launch.
Efficiency
Realize sustainable efficiencies through thoughtful automation of People, Process, and Technology. Our clients achieve cost reductions, increased productivity, and scalable agile frameworks for seamless execution in their marketing and sales efforts.
Our
Solutions

Assessments
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AI Readiness
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Marketing Capabilities
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Technology Stack
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Customer Journey Mapping
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Competitive Mystery Shopping
Digital Marketing & Technology
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Improve Campaign Performance
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Launch New Products
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Reach & Engage Audiences
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Optimize Efficiency and Speed
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Platform Selection & Launch
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Stack & Platform Optimization
What our clients say
“Derek is a true professional that brings a wealth of subject matter expertise for "all things mobile". He was able to quickly understand our business needs and suggest revenue drivers."
Michael Cruz, Loyalty
American Express
"Derek infused knowledge into our team and processes, helping us set up an early-stage CRM and marketing automation platform. He provided both strategic and tactical support for a small team to get some very important projects off the ground. And he was a pleasure to work with!"
Heather Burton , CMO
CareScout, a Genworth company
"Derek was able to assess where we were, what our short-term needs were, and where we plan to be in the long term. He drove decisions across varied stakeholders with different viewpoints and interests."
Pooja Goel, AVP CIO
New Jersey Institute of Technology
“Derek is able to communicate complex concepts at a retail level with a compelling bias towards action. It has been a pleasure working Derek; I can confidently recommend him to help lead customer retention and management initiatives.”
Jason Bloomfield, Program Lead
MetLife